Rating: 2.56 stars
25 votes

Welcome to Highstreet Beds!

At Highstreet Beds, we are passionate about creating high-quality, handcrafted furniture made here in the UK for your home. From cosy beds to luxurious sofas and coffee tables, each piece is carefully designed and made with the utmost care and attention to detail. Discover our collection online or visit our physical store in Leeds LS11 7EN to experience the beauty of our products first-hand.








Frequently Asked Questions

Do you have a showroom that I can visit?

Yes we do have a showroom. To witness our quality firsthand, please visit us, the address is:

Highstreet Beds Ltd

55 Barkly Road

LS11 7EN 

Leeds

07759 994060

All Customers are welcome to walk in and appointments are not required.

We are open Monday - Sunday 10am-10pm

PLEASE ENSURE YOU VISIT US DURING OPENING HOURS. 

How does your order and delivery process work?

There are 4 different ways to order your bed from us.

  1. Ordering from website - straight-forward ordering process. You visit our website and select the product that you want to purchase with variety of options and customisation that are available. You can check out using different types of payment methods such as bank debit, bank transfer, cash on delivery, klarna and many more.
  2. Ordering through WhatsApp - You can also order through our 24/7 WhatsApp service, where you can talk to one of our friendly sales person and they will guide you and answer all your questions. Once you are satisfied then they will take your order. Whatsapp payment methods are: 1. bank transfer or 2. cash on delivery. Either way you will be asked to provide a £50 deposit to secure your order. 
  3. Order in person - You can come and visit our showroom and place your order with our helpful staff. They will help you and answer any questions. Once you are ready to place an order  they will ask you for £50 deposit to secure your order.
  4. Ordering through Tiktok Shop - You can also order through our Tiktok shop, which provides more range of payment methods such as apple pay, PayPal and many others, the process is same as ordering from the website but through Tiktok Shop.

Delivery Process

No matter how you place an order, we will try our best to have your order delivered as soon as possible. As soon as you place an order, we will call you to give a delivery date and then we will call you again the day before to confirm the  delivery slot with you. On the day of the delivery, the drivers will call 30 mins before the delivery.

In most cases it will be within 5 to 10 working days or even earlier depending on your location and availability for delivery slots. However due to extra orders or your location and availability, sometimes your order might take longer to deliver. If this happens, we will be in contact with you and keep you updated. 

Why are your products cheaper compared to other retailers?

This is one of the most asked questions, but a very important one. There are several reasons why we are cheaper compared other retailers but a couple are listed below.

  1. Manufactured by us in the UK - all of our products are handcrafted by our expert employees on order. This means you are dealing with us not as retailer but as manufacturers of your luxury product and cutting out any middleman and any extra costs, saving you alot of money and hassle.
  2. We don't buy and sell - A lot of retailers buy products from manufacturers (like ourselves) and sell the same product for higher price. Whereas we manufacture and sell them directly to customers. With us it's all the way from start to finish. 
  3. We understand the hardship - We as a business understand the financial hardship and struggle everyone endures nowadays with cost of living. Therefore we have limited our profit so we can look out for our customers and offer them comfort through our prices and our products.

How can I contact you if something is wrong with my order?

If you need to contact us we offer 24/7 support on our whatsapp. The number is 07759994060. We are always available and happy to help !

Do you take old beds and mattresses away for disposal?

Unfortunately, no. Due to health and safety guidelines our delivery team cannot transport any old beds or matresses for disposal. 

Do you offer installments payment methods?

Yes, there are various installment plan options available both on our website and our tiktok shop. We have options like Klarna, Clearpay etc. We want to make our beds affordable and accessible to all, so if you have any further questions about installments please get in touch.

Do you assemble the beds upon delivery?

Our drivers offer assembly service for just £30 per bed. This means that they will take all the bed parts and mattresses up to your desired room and assemble it there for you. So you are left hassle free and relaxed from the minute you order with us until you sleep on your new bed.

How are the items packed?

All items come flat packed and wrapped in protective plastic.

Each order includes:

- headboard

- footboard (unless it is divan bed)

- 2 x side panals

- slats/ storage/ base of choice

- feet

- mattress (if selected)

Do you deliver everywhere?

We only deliver in the UK, not internationally.

We cover England, Wales and Scotland. However, we don't deliver to Northern Ireland. However, some areas are subjective and if you live further out please message us on whatsapp 07759994060.

How much warranty to i get and what does it cover

The beds and sofas come with a two year guarantee. 

It covers bed frame, mattress base, storage base, any upgraded mattresses purchased.

THE FREE MATTRESS IS NOT COVERED UNDER GUARANTEE. 

Do you deliver the items to the door or bring them inside the house?

We deliver them inside the house on the ground floor. 

For flats, we deliver inside thr ground floor/ reception area unless you pay assembly and they will take the parts up to your flat.

What measurements should I take before ordering?

For beds - check maximum height for staircase (needs to be tall enough for headboard height), width, length and height available for the bed.

For Sofas - length, width and height - from skating board to skating board. Please ensure individual sofas will fit through doorways, you can send us measurements to confirm this.

What payment methods do you accept

Cash on delivery (whatsapp/ in person orders)

Apple pay, Klarna, Clearpay, Paypal, bank trasnfer, credit cards.

Do all sofas come with cushions just like in the pictures?

Yes, sofas will come as displayed. Extra cushions can be bought per request.

What Colours and materials are available

Most beds come in plush velvet. However, other materials for beds and sofas are available like boucle, naples, conniston, linen, chenile.

Payment Methods

At Highstreet Beds, we have variety of payment methods for customers to make shopping with us easier and hassle free. The most popular method is cash on delivery, where customer pay cash on delivery when goods have been delivered. The next popular payment method is Klarna, where spread cost over 3 payments, it's like finance over 3 months payment system. We also have the secure and encrypted online payment system that accepts majority of card payments making easier to buy with few clicks. Bank transfer is another payment method that we have for customer who don't carry cash but still want to pay on delivery. We also have other payment methods such as Clear pay, Apple pay, Revolut pay, Google pay etc...